Terms and Conditions of ArtConnect GmbH

These Terms govern the use of this Website, and any other related Agreement or legal relationship with the Owner in a legally binding way. Capitalized words are defined in the relevant dedicated section of this document.

The User must read this document carefully.

This Website is provided by: ArtConnect GmbH
Eitel-Fritz Str. 7, 14129 Berlin
Owner contact email: hello@artconnect.com

Information about this Website

ArtConnect is an online network and opportunities database for artists, collectors, and art organizations.

What the User should know at a glance

  • Some provisions in these Terms may only apply to certain categories of Users, particularly Consumers or Business Users. Such limitations are explicitly mentioned within each affected clause.

  • In the absence of any specific mention, clauses apply to all Users.

TERMS OF USE

General Use

Unless otherwise specified, the following terms of use apply when using this Website:

  • Single or additional conditions of use or access may apply in specific scenarios, as indicated in this document.

  • By using this Website, Users confirm they meet the following requirements: There are no restrictions for Users in terms of being Consumers or Business Users.

Account Registration

  • To use the Service, Users may register or create a User account, providing all required information in a complete and truthful manner.

  • Users may also use the Service without registering; however, this may limit the availability of certain features.

  • Users are responsible for keeping their login credentials confidential and safe, and must notify the Owner immediately if any breach of their account occurs.

Account Termination

  • Users can terminate their account and stop using the Service at any time via the account termination tools on this Website or by directly contacting the Owner.

  • The Owner reserves the right to suspend or delete User accounts that violate these Terms without notice or reimbursement.

Content on this Website

  • Unless otherwise specified, all content on this Website is owned or provided by the Owner or its licensors.

  • Users may not use the content in any way beyond its intended use on the Website without explicit permission.

Access to External Resources

  • Users may have access to external resources provided by third parties through this Website.

  • The Owner is not responsible for third-party content or availability.

Acceptable Use

  • This Website and its Services may only be used within the scope for which they are provided under these Terms and applicable law.

  • The Owner reserves the right to deny access, terminate contracts, or report misconduct if Users engage in any prohibited activities, such as violations of laws or third-party rights.

Refund and Cancellation Policy

  • Monthly Plans: Once a payment for a monthly subscription has been processed, it is non-refundable. Users can cancel their monthly subscription at any time, but the cancellation will only take effect at the end of the current billing cycle. No pro-rated refunds will be issued for partial months.

  • Yearly Plans: Refunds for yearly plans are only available within 14 days of purchase and only if an error was made by ArtConnect. No refunds will be provided after this period. To cancel auto-renewal for a yearly plan, users must do so before the next billing cycle.

  • Auto-Renewal: Both monthly and yearly subscriptions are automatically renewed unless canceled before the next billing cycle. Users can cancel auto-renewal at any time through their account settings.

Payment Disputes

In the event of a payment dispute, Users must contact ArtConnect via email at hello@artconnect.com within 30 days from the payment date. ArtConnect will investigate and provide a response within a reasonable timeframe. Disputes raised after 30 days will not be eligible for review.

In cases where an error was made by ArtConnect, refunds or credits may be issued at the company’s discretion. Users are responsible for ensuring that their billing information is accurate to avoid issues with payments.

User Responsibilities

  • Account Security: Users are responsible for maintaining the security of their account, including login credentials. ArtConnect is not liable for unauthorized access unless due to the company’s error.

  • Billing Information: Users must ensure their billing information is up-to-date and accurate.

  • Compliance with Payment Terms: Failure to comply with payment terms may result in suspension or termination of the user’s account.

Termination for Non-Payment

ArtConnect reserves the right to suspend or terminate accounts for non-payment. If a user fails to pay subscription fees, their access to services will be restricted until payment is made. Continued non-payment may result in account termination.

“Tell-a-friend” Program

  • Users may receive advantages if a new User purchases a product based on their recommendation. Such codes can only be redeemed once.

  • ArtConnect reserves the right to end the offer at any time.

API Usage Terms

  • Users accessing data via the API agree that the Owner bears no responsibility for damages or losses resulting from use of the API or third-party services accessing data through the API.

User Content and Communications

  • Users are solely responsible for the content they submit through the Service.

  • ArtConnect may, but is not obligated to, monitor User Content. The Owner reserves the right to remove or refuse to display any User Content at its discretion.

Terms and Conditions of Sale

  • Some Products on this Website require payment. Prices, descriptions, and availability are subject to change without notice.

  • The purchasing process includes selecting the Product and verifying the purchase before submitting the order.

Methods of Payment

  • Accepted payment methods are displayed during the purchasing process. Payments are processed through third-party services, and ArtConnect does not collect payment information directly.

Subscriptions

  • Open-ended subscriptions begin on the day payment is received and may be terminated by Users with a 30-day notice.

  • Failure to pay may result in suspension or cancellation of the subscription.

Liability and Indemnification

  • Users agree to indemnify and hold ArtConnect harmless from any claims arising from their use of the Service, violation of these Terms, or infringement of third-party rights.

Limitation of Liability

  • ArtConnect shall only be liable to the extent of typical and foreseeable damages, except in cases of intent, gross negligence, or damages to life, health, or physical integrity.

Intellectual Property Rights

  • All intellectual property rights related to this Website are the exclusive property of ArtConnect or its licensors.

Changes to these Terms

  • The Owner reserves the right to amend these Terms at any time. Continued use of the Service constitutes acceptance of the revised Terms.